What was your first job in healthcare?
Resource Management Director at a small Air Force clinic in San Antonio, Texas
What is a trait you admire most when you see it in your colleagues?
I value integrity above all. However, because I assume trust at the start of any professional relationship, the next important trait I value in a colleague is competence. In order to accomplish the mission, team members need to be able to their job.
What is your favorite book that gave you insight into your career?
“My American Journey” by Colin Powell was inspiring and filled with practical advice. It’s the story of the son of Jamaican immigrants and self-professed C-average student from the South Bronx who became the National Security Advisor. It imparts gems like people learn from your example rather than your words, and don’t put off what needs to be done.
A successful day at work is:
A day that allows me to help someone and move Connecticut Children’s mission forward is a successful day. From a practical standpoint, Microsoft Outlook usually pops up with five to ten tasks that I need to work on. If I can actually close a couple of them, I’m content
What is your greatest motivation?
My family
What do you think are the greatest challenges/opportunities for the healthcare industry right now?
Challenges: reluctant workforce and intergenerational conflict
Opportunity: addressing those challenges
What drove you to pursue Fellow status?
The desire for continuous learning and to demonstrate my competency in healthcare management
What do you believe is the greatest benefit you have gotten from being an ACHE member?
Opportunity to give back to the healthcare management profession
What advice do you have for young professionals considering a career in healthcare?
Go for it!